Skip to main content

Return a Rental Textbook

Return a Rental Textbook

To access your Online Bookstore, navigate to your bookstore website, and log in with your school credentials. *Please note that the below landing page may look different for you.

School Bookstore Login


Print the Rental Return Label

  • You can find the label and return instructions two ways:
    • From the "Returns" page
    • From your "Purchases" page

Note: You MUST use the provided rental return label to ensure your item is sent to the correct place and is able to be tracked internally. Otherwise, you may be charged for the rental.


From the Returns Page

  • Use the drop-down menu to select the Order Number with the rental textbooks.
  • Rental textbooks will have a link to the "Rental Control Panel." Click the link.
  • Once you are in the Rental Control Panel, note the return dates and read the return instructions.
  • Then click "Print Shipping Label.”

Rental control panel

From the Purchases Page

  • Click on your username on the upper right side of the website.
  • Click on “Purchases.” Scroll down until you see a rental.
  • Then click "Rental Control Panel."
  • Once you are in the Rental Control Panel, note the return dates and read the return instructions.
  • Then click "Print Shipping Label.”

Rental Details

 

Package Your Rental Return

  • Important: Prior to putting the rentals in the package, please take a picture of the book(s) for reference.  It is a good idea to grab pictures of the front and back cover, the spine, and at least one or two pages with the book open. Hold on to these pictures until your rental return has been processed.
  • Next, enclose all rentals from your order in one package.
    • Please be aware that only one label can be provided per school term per order.
    • For example, if you have 2 rentals in your first order, you will only use one label and ship both books back in the same box.
    • If you have a second order that also contains a rental, that rental will go in its own box with its own label.
  • Attach the shipping label to your package.
  • Drop off the package at the carrier listed on the label.
    • DO NOT drop off the package at your campus mail room or anywhere else on campus.

If you are wanting to return items from more than one order, then please ensure the items are packaged separately and that you print the return labels separately. Failure to do this will cause issues at the warehouse when checking to confirm all items were returned successfully and may result in a buyout or extension being charged for the items.

 

Related Articles

Published Date:

Related articles