If you have forgotten your password, you can reset it yourself. Please be aware that all financial information such as credit cards saved in your account will be deleted for security reasons.
Please Click the below link and enter your email address below. We will email you a new password.
If you do not see the the new email, please check your spam / junk folder.
Please note: If you are experiencing an issue with logging into your VitalSource Bookshelf account and need to reset the password for your Bookshelf account please use the following steps:
VitalSource Bookshelf Account Assistance:
How Can I Change My Password?
If you have issues when you try to sign in to your account using your VitalSource password, use these steps to regain access to your account.
Visit the VitalSource Account Center
- Go to the VitalSource Account Center
- After you have logged in, you can click on the link to update your password.
- If you have forgotten your password from the VitalSource Account Center login site, you can select the "forgot your password" link or click here: Forgot Password?
- From there, you will enter the email address used for your VitalSource account and click on the "Submit" button.
- You will receive an email from "Do.Not.Reply@vitalsource.com with a link to click on to reset your password. If an account is not located with the email address you enter you will receive an email to notify you of that.
- Should an account be found and a password reset sent, please click the link to change your password.
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- Note: if the link gives you an error, you can copy and paste the link into a browser's URL field. It is advisable to use a different browser than the one your email automatically opens.
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- After you reset your password, you'll be asked to sign in again with your new password.
- You will need to update your password on your devices.
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