The best place to find all your answers regarding your Aid is from your school bursar office or if it’s for a specific Financial Aid program, you should talk to your counselor for your program/school. However, please know that your Online Bookstore will attempt to work with you and assist with any questions you may have. 

What can I purchase with my Financial Aid? 

• Financial Aid policies vary from school to school.
• Please reach out to your school's Financial Aid office for a list of items that are approved to be purchased using your financial aid. 

The Bursar's office sent me a bill. or I need information about my Bursar's account.  How do I pay a balance I owe to their school?

• While we can sometimes look up your voucher information, we cannot help with these requests as we do not have access to student's financial information at your school. 
• We recommend that you contact your Bursar/Financial department.

I am a Student who is a Veteran. How do I obtain my financial aid and Veteran Program Benefits?

• Veteran students should reach out to their bursar's office, and if the bursar can't help they should contact their guidance counselor.

Can you tell me about my VA (Veterans Affairs) voucher or my VR (Vocational Rehabilitation) Voucher?

• We do not have this information, but we recommend you reach out to the party that issued you the Aid. If you are unsure, please reach out to your school Financial Aid office for further direction. 

When will your online bookstore issue your Financial Aid?

• The Online Bookstore does not handle the issuance of financial aid. For assistance, please contact your school’s Financial Aid department. Thank you.